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Information Technology Specialist (Systems Administration)

Monday, April 4, 2016


This position is located in the District of Columbia Criminal Justice Coordinating Council (CJCC).The CJCC is an independent agency within the District of Columbia Government. The mission of the CJCC is to foster change in the justice system, serving as a forum to identify issues and their solutions, proposing actions and facilitating cooperation that will improve public safety and related criminal and juvenile justice services for District of Columbia residents, victims and offenders.

This position functions as Information Technology Specialist (systems Administrator) for CJCC system support operational process, and is part of an enterprise team which administers, develops and maintains the agency's line of business application called JUSTIS. The work involves planning and coordinating the installation, operation, troubleshooting, and maintenance of hardware and software systems to ensure JUSTIS availability.

Major Duties

Provides infrastructure services in: storage networking, operation system, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.

Optimizes system availability, security and performance of production systems' identifies opportunities for more efficient and effective information technology (lT) operations through the implementation of automation, proactive monitoring, and preventative maintenance.

Executes regular malware, vulnerability and exploit assessment review.

Responds to and remediate monitoring alerts.

Plans, schedules and performs the installation of hardware, operating systems and applications software.

Manages accounts, network rights and access to systems and equipment.

Manages system resources including performance, capacity, availability, serviceability and recoverability.

Ensures systems availability, functionality and efficiency; and resolves hardware/software issues.

Ensures the rigorous application of information assurance policies, principles, and practices in the delivery of systems administration services.

Documents and applies systems administration standard operating procedures.


Documents and rigorously implements information security/privacy and information assurance policies, procedures and tools in the delivery of systems administration services.

Identifies any critical issues so that an appropriate solution may be developed either by in house staff or vendor, as appropriate.

Interacts with stakeholders as appropriate to address systems-related issues.

Performs other related duties as assigned.

Ranking Factors

All applicants must respond specifically to the ranking factors shown below. Applications and/or resumes submitted without ranking factor responses will not be considered. Please describe specific incidents of sustained achievements from your experience that show evidence of the level at which you are applying.  You may refer to any experience, education, training, awards, outside activities, etc. that includes the degree to which you possess the job related knowledge, skills and abilities described in the ranking factors.  The information given in response to the ranking factors should be complete and accurate to the best of your knowledge.

Factor 1: Please indicate your knowledge and skills in applying systems development principles and approaches, theories, concepts, and methods to evaluate the effectiveness of installed systems and services.

Factor 2: Please indicate your knowledge and skill in applying analytical methods and practices, and requirement analysis principles and methods.

Factor  3: Please demonstrate your ability to speak and write clearly and effectively when dealing with various technical and non-technical audiences.

Factor 4: Please indicate your expertise with working with high level of proficiency on Active Directory, Microsoft-based software (Server, Windows 7 and Microsoft Office 2010) and network troubleshooting.

Special Requirements

Graduation from an accredited college or university with a Bachelor's degree in computer science or a related field plus five (5) years of specialized  IT experience working with business users to plan, design and implement software solutions; OR an equivalent combination of education and experience.

Domicile requirements

There is a legal requirement that each new appointee to the Excepted Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment.  The law also requires that Excepted Service employees maintain District domicile during the period of the appointment.  Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.


Salary Range for the Position: $78,786 - $118,178

Interested individuals should remit a cover letter, a resume, ranking factor responses and salary history to:

Office of the Director- Staffing Division

DC Department of Human Resources

441 4th Street, NW, Suite 300 South

Washington, DC  20001

Or by email. ([email protected])



The District of Columbia is an equal opportunity employer.

In accordance with the DC Human Rights Act of 1977, as amended, DC Official Code § 2-1401.01

More Information

Criminal Justice Coordinating Council (CJCC)